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Wooden cutting board with garlic cloves, a knife, and a wooden spoon on a light background.

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Frequently Asked Questions (FAQs)

Can I include a gift note or request gift wrapping?

Yes! If you're gifting someone, just mention it in the order notes at checkout or contact us on Instagram after placing your order. We’ll gladly add a complimentary handwritten note and elegant wrapping.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) for all orders .

Will the product look exactly like the photos?

Yes, all photos on our website are taken from the actual products, so what you see is exactly what you get. Minor variations may occur due to lighting or screen settings, but we make sure everything reflects the real look and quality of each item.

What if I receive a broken or damaged item?

We take extra care with packaging, but if something arrives damaged, please contact us within 24 hours with clear photos. We’ll arrange a replacement or refund right away.

Are your products imported?

Our products are carefully sourced from trusted suppliers. Some items are locally available, while others are imported to ensure the best quality and variety for our customers.

Our Story – The Veloura Living

At The Veloura Living, we believe that little things make a big difference in everyday life. Our store was created with a simple vision – to bring you products that combine quality, comfort, and style, all in one place.

We carefully curate items that are not only practical but also uplifting, helping you create moments of ease, self-care, and joy. Whether it’s a thoughtful gift, something to brighten your routine, or a piece that adds comfort to your lifestyle, every product is chosen with care.

Our mission is to make shopping simple, enjoyable, and reliable for you. With trusted products, attentive service, and a passion for quality, we’re here to add value to your everyday living.

Welcome to The Veloura Living – where everyday essentials meet thoughtful living.

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Contact Us – Veloura Living

We’d love to hear from you!
Whether you have a question about your order, need help picking the right product, or simply want to say hello, we’re here to help.

Email: thevelouraliving@gmail.com
Instagram: https://www.instagram.com/the_velouraliving/
WhatsApp: +92 339 1209377

Location

Based in Karachi, Pakistan
Orders are securely packed and shipped all over Pakistan.

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